NPV............................................................................................ 134
CAPM......................................................................................... 135
D
OUBLE
M
ARGINALIZATION
..................................................... 136
P
ARETO
F
RONTIER
..................................................................... 141
R
ELATIONAL
C
ONTRACTS
.......................................................... 142
V
ALUE
C
HAIN
A
NALYSIS
............................................................ 144
G
AME
T
HEORY
........................................................................... 147
GE
-
P
ORTFOLIO
M
ATRI X
.......................................................... 148
T
HE
P
ORTER
D
IAMOND
............................................................. 150
VALS-2
S
EGMENTATION
............................................................ 154
T
ECHNOLOGY
A
DOPTION
L
IFE
C
YCLE
(TALC) ........................ 156
CHAPTER 6 – PRACTICE CASES AND BRAIN TEASERS ....... 161
P
RACTICE
C
ASE
#1:
A
PPLE I
P
HONES
:
TURNING MARKETING HYPE
TO REALITY
................................................................................. 161
P
RACTICE
C
ASE
#2:
P
RICING A WEB BASED ACCOUNTING
SOFTWARE
.................................................................................. 162
P
RACTICE
C
ASE
#3:
E
STIMATING
A
UDIENCE
S
IZE FOR A CONCERT
IN
S
AN
F
RANCI SCO
...................................................................... 162
P
RACTICE
C
ASE
#4:
D
ETROIT
A
UTO
M
AKERS
............................ 162
P
RACTICE
C
ASE
#5:
D
ISPOSABLE
D
IAPER
M
ARKET
S
IZING
........ 163
P
RACTICE
C
ASE
#6:
H
ELICOPTER
T
AXIS
.................................... 163
P
RACTICE
C
ASE
#7:
L
ITTLE
C
EASERS
P
IZZA
P
IZZA
..................... 163
P
RACTICE
C
ASE
#8:
M
ARKETING
C
AMPAIGNS
............................ 163
P
RACTICE
C
ASE
#9:
M
ARKETING
R
ESEARCH
.............................. 163
P
RACTICE
C
ASE
#10:
I
S GIVING
T
RADE
D
ISCOUNT A
G
OOD
I
DEA
.................................................................................................... 164
P
RACTICE
C
ASE
#11:
D
ECLINING
S
ALES AT
D
EPARTMENT
S
TORE
C
HAIN
......................................................................................... 164
P
RACTICE
C
ASE
#12:
I
NVESTMENT
M
ANAGEMENT
B
OUTI QUE
.164
P
RACTICE
C
ASE
#13:
D
ECLINING
S
ALES AT
$10B
US
F
OOD
R
ETAILER
.................................................................................... 165
P
RACTICE
C
ASE
#14:
PR
FOR A
C
ONSUMER
P
RODUCT
F
IRM
...... 165
P
RACTICE
C
ASE
#15:
P
RODUCT
R
ELEASE FOR A
S
OFTWARE
C
OMPANY
................................................................................... 165
P
RACTICE
C
ASE
#16:
S
PECIALTY
L
ABELS
M
ANUFACTURER
....... 166
P
RACTICE
C
ASE
#17:
I
MPROVING
C
USTOMER
S
ERVICE AT A
B
ANK
.................................................................................................... 166
P
RACTICE
C
ASE
#18:
P
ACIFIC
G
AS AND
E
LECTRIC WANTS
P
HONE
B
USINESS
.................................................................................... 166
P
RACTICE
C
ASE
#19:
A
RT
G
ALLERY
W
EBSITE
M
ONETIZATION
167
B
RAIN
-T
EASERS
.......................................................................... 168
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